In May 2011, the quality management system of AS Smarten Logistics was approved by Lloyds Register Quality Assurance Limited on the basis of the ISO 9001: 2015 standard.
The scope of the quality management system includes the provision of logistics services.
The management of AS Smarten Logistics has developed and implemented its management system as a tool:
(a) to implement and demonstrate processes related to the provision of services that meet the requirements and needs of the partner;
(b) to implement its policies, achieve its quality objectives, and ensure that its services comply with the requirements agreed with the partner and with other specifications.
The company’s management implements, maintains, and improves its management system. The system defines the information needed to manage the processes and ensure the compliance of the services, the availability of which is ensured by the respective manual, procedures, instructions, and forms.